LAYER3 Solutions was founded in 2023 by Mike Edwards after more than 25 years building and supporting business technology. For over two decades he served as the entire IT department for Universal Lenders, a premium finance company whose ZERO Plan© has ranked among the best F&I product financing providers in Auto Dealer Today’s Dealers’ Choice Awards every year since 2018.
The technology behind that operation included network design and support — from the carrier circuits through firewalls and switching to the desks, multiple generations of in-house and cloud-based servers and legacy systems, POTS and SIP-based phone systems and IVR, web services that provided dealer software integration, and custom applications that automated originations, payment processing, collections, outbound calling and texting, commission calculation, revenue recognition, internal accounting and outside audit. LAYER3 brings that same practical, end-to-end approach to every client engagement.